Privacy Policy

Effective Date: 7-25-2025

Vycente LLC ("we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Vycente.com, place an order, or otherwise interact with us.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, payment details (processed securely via third-party services).
  • Order Details: Items purchased, date of purchase, order status.
  • Usage Information: IP address, browser type, pages visited, time spent on site (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about orders or customer service issues
  • Improve our website and services
  • Send marketing emails (only with your consent)

3. How We Share Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions
  • Shipping partners to deliver your orders
  • Email service providers for order confirmations and marketing (if you subscribe)
  • Analytics tools (like Google Analytics) to help us understand site usage
  • We do not sell or rent your personal information to third parties.

4. Cookies

We use cookies to:

  • Keep track of items in your cart
  • Analyze website traffic and improve user experience
  • You can disable cookies in your browser settings, but some features may not work properly.

5. Your Rights

Depending on your location (e.g., EU or California), you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint with a privacy regulator
  • To exercise your rights, please contact us at info@vycente.com.

6. Data Security

We take reasonable measures to protect your data, including encryption, secure payment processing, and limited access to sensitive information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@vycente.com