Return & Refund Policy

At Vycente, each item is custom-made just for you through our print-on-demand process. Because of this, all sales are final. This means once you hit that order button, it's a done deal—no take-backs, exchanges, or cancellations.

Damaged or Defective Items

We stand behind the quality of our products. If your order arrives damaged, defective, or with a printing error, please contact us within 7 days of delivery with the following information:

• Your order number
• A description of the issue
• Clear photos of the damaged/defective item

Once verified, we will provide a replacement at no additional cost.

Important Notes

Slight variations in color, placement, or sizing may occur due to the custom nature of print-on-demand products and are not considered defects.

We cannot accept returns or provide refunds for incorrect sizing chosen by the customer, buyer’s remorse, or delays caused by the shipping carrier.

Thank you for supporting a small business and understanding the unique nature of print-on-demand products.